JWU Gateway Resources Accessible from Anywhere; New Content

JWU Gateway, an internal website for faculty and staff to access forms, documents and policies, make requests, submit an IT Service Desk ticket, and more, is accessible from any device, anywhere and anytime. Whether you are on campus, at home or on the road, you can reach JWU Gateway resources from any computer, tablet or mobile device.

New to JWU Gateway is the “University Document Templates and Logos” section under the Communications tab. There, you’ll find easy access to JWU PowerPoint templates, Word documents, university logos, graphic standards and more.


Haven’t explored JWU Gateway before? Here’s what else you’ll find:

  • Links to applications and common resources

  • IT systems status or upcoming scheduled outages

  • IT Support

    • Report an issue

    • Make a request

    • View your ticket status

    • View current systems statuses and planned maintenance

  • Visit departmental support pages (Communications, Facilities, Finance, HR & Payroll and more)

    • Policies, Procedures & FAQs

    • Request forms

    • Announcements and important dates

    • Contact information