Set Your Holiday Break Voicemail and Email Messages

As a reminder, staff and faculty should set their out of office email greeting and modify their voicemail greeting prior to holiday break. Sample messaging is below.

Voicemail and Email

Hello, thank you for calling Joe Smith at Johnson & Wales University's Providence Campus. The university will be closed for holiday break from December 22 through January 6. I will respond to your message when I return to the office on Monday, January 7. If this is an emergency, please contact Campus Safety & Security at 401-598-1103. Thank you.

Special notes about voicemail:

  • Your voicemail may be changed by pressing the "Messages" button on your phone or dialing your office phone number and pressing the "*" button as your existing greeting is being recorded (then enter your full 10-digit phone number, 401-598-XXXX and your PIN)

  • You can set an alternate greeting and enter the date you wish it to expire so that your regular greeting is automatically restored when you return to the office.

  • If you do not remember your PIN, the IT Service Desk can reset it. The IT Service Desk can be contacted via the self-ticketing system by visiting JWU Gateway, sending an email to, or calling 1-866-JWU-HELP (866-598-4357).